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Privacy Policy

How BEST.dating handles personal data.

1. Introduction

This privacy notice explains how we collect, use and look after personal data when you visit BEST.dating, and how you can exercise your rights. This website is not intended for children and we do not knowingly collect data relating to children.

We are Enjoy The Web OĂś, a company registered in Estonia (registry code 16352572, VAT EE102432165), based at Sepapaja tn 4, 11415 Tallinn, henceforth "we" or "our". We are the data controller under Regulation (EU) 2016/679 (GDPR). For privacy questions or to exercise your rights, email dpo@best.dating. For general site questions, use contact@best.dating.

2. Cookies

This website does not use advertising, analytics or tracking cookies, and we do not show a cookie banner because we do not set non-essential cookies.

The cookies we set are first-party display-preference cookies only. They are not used to identify you or to advertise.
dark_mode is set to on or off when you use the appearance control (path /).
Public pages do not use a login or session cookie. If you click a link to another website (an app store, a dating site, or a social network), that site may set its own cookies. Those cookies are not set by us. See their privacy and cookie notices.

3. Third-party and partner links

BEST.dating is a directory. Listings and buttons may send you to official app websites, Google Play, the App Store, or other dating services. Some of those outbound links may be commercial or affiliate links. If you use one, we may earn a commission. The destination site — not BEST.dating — may then collect data about you and set its own cookies, including affiliate cookies.

We do not control third-party websites, plug-ins or applications and we are not responsible for their privacy statements. Social links in the footer (Instagram, Facebook, Twitter/X) go to our public pages on those services; using them is subject to those platforms' policies.

4. The data we collect about you

Personal data means information that identifies you, or can identify you when combined with other information. It does not include data that has been anonymized.

We may collect the following:
  • Technical Data: IP address (used to infer an approximate country and then stored only as a hash), browser type, and a coarse device type (for example desktop or mobile)
  • Usage Data: the page path you requested, the date and time, and the referring site hostname when your browser sends a Referer header. We do not record mouse movements, scrolling, or clicks on the page
  • Contact Data: your email address, if you write to us or buy a Promoted placement
  • Billing Data: name, postal address, country, and VAT number, collected by Stripe on Checkout if you buy a Promoted placement so tax can be calculated and an invoice issued
  • Communications Data: the content of emails or other messages you send us, and notes needed to reply

We also produce aggregated statistics (for example how many visits a page received). Aggregated figures that cannot identify you are not personal data. If we ever combine them so that you can be identified, we treat the combination as personal data.

5. How your personal data is collected

Direct interactions. You give us Contact and Communications Data when you email us, and your email when you start a Promoted payment. Billing Data is entered on Stripe’s Checkout page.
Automated collection. When you load a page, our servers record Technical and Usage Data as described above, so we can operate, secure and understand the site. Search queries you type into our search box are sent to our server to return suggestions.

6. How we use your personal data

We use personal data only when we have a legal basis: our legitimate interests (running and protecting a public directory), a contract (when you buy a Promoted placement), or a legal obligation. We do not sell personal data. We do not send marketing emails or browser notifications, and we do not offer a new-app subscription. Some leftover “Other … apps” lists may include a labeled Promoted row paid for by that app. That is a first-party placement, not a third-party ad network. We do not set advertising or tracking cookies for it. We keep campaign totals for how often that row was shown and how often its outbound link was used, so we can stop the placement when its budget is used up. Those totals are not a profile of you.

Purposes

1. To reply when you contact us
Data: Contact Data, Communications Data
Lawful basis: legitimate interest (responding to you)

2. To host, secure and maintain the website (troubleshooting, preventing abuse, backups, legal compliance)
Data: Technical Data, Usage Data
Lawful basis: legitimate interest; legal obligation where applicable

3. To see which pages are used, so we can improve the directory
Data: Technical Data, Usage Data
Lawful basis: legitimate interest

4. To take payment for a Promoted placement, calculate VAT, and issue an invoice
Data: Contact Data, Billing Data
Lawful basis: contract; legal obligation (invoicing and VAT records)

Who we share data with
We use infrastructure and hosting providers as processors, under contract, only to run this website. They may not use your data for their own purposes. Stripe processes the card payment, calculates tax, and issues the invoice. Card numbers and billing details are entered on Stripe’s page; we do not store your full card number. We do not sell personal data to anyone. A sale of Enjoy The Web OÜ could include data as part of that transaction, with notice where the law requires it.

When you leave for a partner or store link, that destination becomes the controller of any data it collects. That is not a sale by us of a contact list; it is you choosing to visit another site.

7. Data security

We use appropriate technical and organisational measures to reduce the risk of accidental loss or unauthorised access. Access is limited to people who need it to operate the site. We will notify you and the relevant supervisory authority of a personal-data breach when the law requires it. The Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) is our lead supervisory authority.

8. Data retention

We keep personal data only as long as needed for the purposes above, including legal and security needs. Server analytics records (hashed IP, path, referrer host, country, browser, device) are kept to produce traffic statistics and are then deleted or aggregated. Contact emails are kept as long as needed to handle your request and any follow-up. Promoted payment records (email, Stripe customer and invoice ids) are kept for at least seven years, as Estonian accounting and VAT rules require. Stripe keeps the invoice and the billing details you entered on Checkout. You can ask us to erase data as described below. We may keep anonymized statistics indefinitely.

9. Rights if you are in the EEA or the UK (GDPR)

Email dpo@best.dating to exercise these rights:

1. Access — a copy of the personal data we hold about you.

2. Correction — incomplete or inaccurate data, after we check the new information.

3. Erasure — where there is no good reason to keep the data, or you have objected and we have no overriding grounds, or we processed it unlawfully.

4. Object — where we rely on legitimate interests.

5. Restriction — while we check accuracy, or if you need us to hold data for a legal claim.

6. Portability — for data you gave us by consent or for a contract, in a common machine-readable format. This site does not run user accounts, so this mainly applies to emails you sent us and the email you used to buy a Promoted placement.

How to ask. There is no online form. Write to dpo@best.dating. We may ask for information that confirms you are the person the data relates to. We do not charge a fee in the usual case. We aim to reply within one month, and will tell you if a complex request needs longer. You may also complain to the Andmekaitse Inspektsioon or your local authority.

10. Rights if you are in California (CCPA / CPRA)

The California Consumer Privacy Act, as amended (Cal. Civ. Code §1798.100 et seq.), gives California residents rights over Personal Information.

1. You may email dpo@best.dating to know how we collect and use Personal Information, to receive the specific pieces we hold, or to request deletion, subject to legal exceptions. We will not deny the directory to you for exercising these rights.

2. You may opt out of the “sale” or “sharing” of Personal Information. We do not sell Personal Information for money. In the twelve months before this notice we have not sold Personal Information and we have not shared it for cross-context behavioural advertising. Clicking a partner or store link may let that third party collect information on its own site; that collection is their processing, not a sale of a list by us. We do not have actual knowledge that we collect Personal Information from anyone under 16.

3. In the preceding twelve months we have used the following categories for a business purpose (operating this website and, where you buy a Promoted placement, taking payment): identifiers (hashed IP address; email if you write to us or buy a placement), commercial information (a Promoted purchase, processed by Stripe, which also collects billing name, address, country, and VAT number on Checkout), and internet or other electronic network activity (page path, referrer host, approximate country, browser and device type). We have not collected professional information or inferences about you for advertising profiles.

4. We have not sold the categories above in the preceding twelve months.

5. You may use an authorised agent if you give us written proof of their permission; we will still verify your identity.

6. You have the right not to receive discriminatory treatment for exercising these rights.

7. Under California's Shine the Light law, you may ask whether we share personal information with third parties for those parties' own direct marketing. We do not. Email dpo@best.dating with the subject “California Privacy Rights Request” and your name and postal address. We respond to one such request per customer per year.
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